{"data":{"slug":"twilio","name":"Twilio","website":"https:\/\/www.twilio.com","description":"A publicly listed US company offering cloud communication APIs for SMS, voice, email and customer data; it owns the Segment CDP.","hq_country":"US","hq_city":"San Francisco, CA","founded_year":2008,"employees":5500,"employees_as_of":2024,"employee_range":"5,001-10,000","is_public":true,"ticker":"NYSE:TWLO","deloitte_alliance":true,"deloitte_strategic_alliance":false,"deloitte_alliance_listings":[{"name":"Twilio","url":null}],"revenue_usd":null,"wikidata_id":"Q7858039","profiles":[{"name":"Twilio","scope":"company","overview":"Twilio provides cloud APIs for SMS, voice, email, WhatsApp, video and identity verification, plus Segment customer data platform and Flex programmable contact center. It is bought by developers and digital teams at businesses of all sizes embedding communications into their apps. It is notable for pioneering usage-based communications APIs at global scale.","ownership":"public","parent_company":null,"ticker":"NYSE: TWLO","employee_range":"5,001\u201310,000","industries":["retail","banking","healthcare","tmt","cross-industry"],"key_offerings":["Programmable Messaging","Twilio Voice","Twilio SendGrid","Twilio Segment","Twilio Flex"],"use_cases":["Two-factor authentication and identity verification","Transactional SMS and email notifications","Programmable cloud contact center deployment"],"strengths":["Developer-friendly APIs with strong documentation","Global carrier connectivity and scale","Combines communications with customer data via Segment"],"considerations":["Usage-based costs grow with message and call volume","Requires development effort versus packaged applications","Carrier fees and messaging regulations affect pricing"],"deloitte_services":["Omnichannel customer engagement design","Contact center modernization","Customer data platform implementation"],"products":[],"source":"editorial"}],"products":[{"slug":"twilio-segment","name":"Twilio Segment","deloitte_alliance":true,"api_url":"https:\/\/comparare.echoenes.dev\/api\/v1\/products\/twilio-segment"},{"slug":"twilio-flex","name":"Twilio Flex","deloitte_alliance":true,"api_url":"https:\/\/comparare.echoenes.dev\/api\/v1\/products\/twilio-flex"}],"products_count":{},"url":"https:\/\/comparare.echoenes.dev\/vendor\/twilio","api_url":"https:\/\/comparare.echoenes.dev\/api\/v1\/vendors\/twilio"}}