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Conduent

Deloitte alliance

Business process services company spun off from Xerox in 2017, serving commercial, government and transportation clients.

Website ↗
Headquarters
Florham Park, NJ, US
Founded
2017
Employees
—
Size
50,000+
Stock exchange
NASDAQ:CNDT
Revenue (USD)
—
Deloitte alliance listings: Conduent

Company profile

Conduent provides outsourced business process services including healthcare claims and payment processing, government benefits payments and Medicaid systems, toll and transit fare collection, and customer experience operations. Its clients are commercial health plans, state and local governments and large enterprises. It was spun off from Xerox in 2017.

Ownership
Publicly listed · NASDAQ: CNDT
Employees
50,000+

Industries served

Key offerings

Healthcare claims and payment processingGovernment payment and benefits solutions (Direct Express)Tolling and transit fare systemsCustomer experience management services

Typical use cases

  • Processing health insurance claims at scale
  • Administering electronic benefits payments for states
  • Operating toll collection back offices

Strengths

  • Large-scale transaction processing experience
  • Long-standing government program relationships
  • Broad footprint across health, government and transit

Considerations

  • Revenue declines and portfolio divestitures in recent years
  • Legacy platforms in some service lines
  • Service quality issues on some public contracts

Typical Deloitte services

  • Business process outsourcing transformation
  • Government program modernization
  • Automation and AI in transaction processing

Editorial profile based on public information.

Conduent products

No software products listed for this company yet.

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