Genpact
Deloitte allianceProfessional services firm, originally a GE business unit, that provides business process management, digital operations and analytics services.
- Headquarters
- New York, NY, US
- Founded
- 1997
- Employees
- 125,000 (2024)
- Size
- 10,000+
- Stock exchange
- NYSE:G
- Revenue (USD)
- —
Deloitte alliance listings:
Genpact ↗
Company profile
Genpact runs and transforms business operations for large companies, especially finance and accounting, procurement, supply chain, customer service and insurance and banking operations. It originated as a GE business unit in India and combines process expertise with analytics, automation and AI, including its Cora platform. Buyers are large enterprises seeking lower-cost, more automated back-office operations.
- Ownership
- Publicly listed · NYSE: G
- Employees
- 50,000+
Industries served
Banking & capital markets
Insurance
Life sciences
Manufacturing & industrial
Retail & consumer
Healthcare
Key offerings
Finance and accounting operationsGenpact CoraSupply chain management servicesRisk and compliance servicesData-tech-AI services
Typical use cases
- Outsource and automate accounts payable and receivable
- Run insurance claims and policy administration operations
- Apply AI to finance close and reporting
Strengths
- Deep finance and accounting process expertise
- Large global delivery footprint at scale
- Long-standing relationships with major enterprises
Considerations
- AI automation may compress traditional outsourcing revenue
- Transition of operations requires careful change management
- Offshore delivery model raises data residency questions
Typical Deloitte services
- Finance operations transformation
- Global business services and operating model design
- Intelligent automation of back-office processes
Editorial profile based on public information.
Genpact products
No software products listed for this company yet.