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Epic logo
Epic
Epic Systems
Unite Us Platform logo
Veeva Vault CRM logo
Veeva Vault CRM
Veeva Systems
Head-to-head in this comparison
Advantages
Can run on-premise
Longest track record — vendor founded 1979
Most deployment options (Cloud (SaaS), On-premise)
Only one here with White label, Segmentation
Only one here with Online payments
Only one here with Calendar integration, Offline mode, Omnichannel
Vendor is publicly listed — audited financial disclosure
Broadest feature coverage (11)
Drawbacks No relative drawback on tracked data
Lacks Single sign-on (SSO), Role-based access, Audit log +2 more — offered by others here
Cloud only
Least established — vendor founded 2014
Lacks Mobile app, Single sign-on (SSO), Audit log +1 more — offered by others here
Cloud only
Lacks HIPAA — offered by others here
Cloud only
Editorial assessment
Strengths
Comprehensive clinical, billing and patient modules
Strong interoperability between Epic organizations
MyChart patient portal widely adopted
White-label experience branded for health plans and providers
Consolidates benefits and health services in one app
Partner marketplace extends available services
Closed-loop referrals between health and social services
Shared network connects community organizations
Analytics track outcomes and service gaps
Purpose-built for life sciences commercial teams
Supports compliant field and medical engagement
Integrates with Veeva data and content applications
Considerations
Very high implementation and licensing costs
Long, resource-intensive rollouts
Customization relies on certified specialists
Requires integration work with payer and provider systems
Sold mainly to large healthcare organizations
Value depends on local network participation
Onboarding partner organizations takes effort
Narrow focus on life sciences
Best value within the Veeva ecosystem
Product & company facts
Deloitte alliance ✓ ✓ ✓ ✓
Rating — — — —
Starting price Contact for quote Contact for quote Contact for quote Contact for quote
Pricing model Quote-based Quote-based Quote-based Quote-based
Free plan ✕ ✕ ✕ ✕
Free trial ✕ ✕ ✕ ✕
Open source ✕ ✕ ✕ ✕
Deployment Cloud (SaaS), On-premise Cloud (SaaS) Cloud (SaaS) Cloud (SaaS)
Platforms Web, Windows, iOS, Android Web, iOS, Android Web Web, iOS, Windows, macOS
Turkish interface ✕ ✕ ✕ ✕
Target size Enterprise Enterprise Small business, Mid-market, Enterprise Small business, Mid-market, Enterprise
Industries served Healthcare, Life sciences, Government & public sector Healthcare, Insurance, Government & public sector Healthcare, Government & public sector, Nonprofit, Insurance Life sciences, Healthcare, Retail & consumer
Active users — — — —
Customers — — — —
Vendor employees — 400 — —
Headquarters Verona, WI, US Toronto, CA New York, US Pleasanton, US
Founded 1979 2014 2013 2007
Categories Healthcare & Life Sciences Healthcare & Life Sciences Healthcare & Life Sciences CRM, Healthcare & Life Sciences
Features
AI features ✓ — — ✓
Omnichannel — — — ✓
HIPAA ✓ ✓ ✓ —
White label — ✓ — —
Online payments — — ✓ —
API access ✓ ✓ ✓ ✓
Calendar integration — — — ✓
Segmentation — ✓ — —
Mobile app ✓ ✓ — ✓
Offline mode — — — ✓
Custom reports ✓ — ✓ ✓
Dashboards ✓ ✓ ✓ ✓
Audit log ✓ — — ✓
Role-based access ✓ — ✓ ✓
Single sign-on (SSO) ✓ — — ✓

Feature marks are based on our curated data; “—” means not verified, not necessarily missing. Head-to-head points are derived from this data relative to the selected products; editorial points are curated summaries.

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