What is Epic?
Epic is an integrated electronic health record suite covering clinical documentation, orders, pharmacy, scheduling, revenue cycle and patient engagement through the MyChart portal. It also offers analytics, interoperability via Care Everywhere and AI features. It is used mainly by large hospitals, academic medical centres and integrated health systems, often hosted by Epic.
Key facts
- Starting price
- Contact for quote
- Pricing model
- Quote-based
- Active users
- —
- Customers
- —
- Vendor employees
- —
- Launched
- —
- Deployment
- Cloud (SaaS), On-premise
- Platforms
- Web, Windows, iOS, Android
Strengths & considerations
Strengths
- Comprehensive clinical, billing and patient modules
- Strong interoperability between Epic organizations
- MyChart patient portal widely adopted
- Can run on-premise
Considerations
- Very high implementation and licensing costs
- Long, resource-intensive rollouts
- Customization relies on certified specialists
- Pricing only on request
- No free plan or free trial
Editorial summary based on public information; not a user review.
Industries & use cases
Industries served
Typical use cases
- Unify clinical and billing workflows on one record
- Engage patients through portal scheduling and messaging
- Analyze population health across connected providers
Typical Deloitte services
- EHR implementation, optimization and go-live support
- Revenue cycle transformation
- Clinical data and analytics programs
Editorial profile based on public information.
Features
✓AI features· Automation
✓HIPAA· Compliance
✓API access· Integrations
✓Mobile app· Platform
✓Custom reports· Reporting
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Role-based access· Security
✓Audit log· Security
User reviews
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