What is Workato?
Workato is an iPaaS solution for building integrations and business process automation across enterprise applications, databases and APIs. It offers prebuilt recipes, API management, AI agents and strict governance features. It serves mid-sized and large companies where IT and business teams work together. Pricing is quote-based.
Key facts
- Starting price
- Contact for quote
- Pricing model
- Quote-based
- Active users
- —
- Customers
- —
- Vendor employees
- 1,000
- Launched
- 2013
- Deployment
- Cloud (SaaS)
- Platforms
- Web
Strengths & considerations
Strengths
- Enterprise-grade integrations and automation recipes
- Strong governance, security and admin controls
- Accessible to both IT and business teams
- Free trial available
Considerations
- Pricing is high and only available on request
- Overkill for small teams with simple needs
- Advanced recipes still have a learning curve
- Pricing only on request
Editorial summary based on public information; not a user review.
Industries & use cases
Industries served
Technology, media & telecom
Retail & consumer
Healthcare
Banking & capital markets
Professional services
Cross-industry
Typical use cases
- Quote-to-cash integration across CRM, ERP and billing
- Employee onboarding automation across HR and IT apps
- AI agents executing cross-application business tasks
Typical Deloitte services
- Integration platform implementation
- Process automation and orchestration design
- Agentic AI enablement across enterprise apps
Editorial profile based on public information.
Features
✓Workflow automation· Automation
✓AI features· Automation
✓Chatbot· Communication
✓GDPR compliance· Compliance
✓SOC 2· Compliance
✓ISO 27001· Compliance
✓HIPAA· Compliance
✓Template library· Customization
✓API access· Integrations
✓Webhooks· Integrations
✓Integrations marketplace· Integrations
✓Single sign-on (SSO)· Security
✓Two-factor authentication· Security
✓Role-based access· Security
✓Audit log· Security
User reviews
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