What is Ivanti Neurons for ITSM?
Ivanti Neurons for ITSM is a platform that delivers IT service management processes through no-code configurable workflows and integrates with Ivanti's endpoint management and security products. It also supports enterprise service management scenarios such as HR and facilities management. It serves mid-sized and large organizations. Cloud and on-premises deployment options are available.
Key facts
- Starting price
- Contact for quote
- Pricing model
- Quote-based
- Active users
- —
- Customers
- —
- Vendor employees
- 3,000
- Launched
- —
- Deployment
- Cloud (SaaS), On-premise
- Platforms
- Web, iOS, Android
Strengths & considerations
Strengths
- Combines ITSM with endpoint and asset management
- Supports enterprise service management beyond IT
- Automation features reduce manual work
- Free trial available
- Can run on-premise
Considerations
- Implementation can be complex
- Interface may need customization to feel intuitive
- Pricing only on request
Editorial summary based on public information; not a user review.
Features
✓Workflow automation· Automation
✓AI features· Automation
✓Chatbot· Communication
✓Knowledge base· Communication
✓SLA management· Communication
✓GDPR compliance· Compliance
✓SOC 2· Compliance
✓ISO 27001· Compliance
✓API access· Integrations
✓Mobile app· Platform
✓Multi-language· Platform
✓Custom reports· Reporting
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Role-based access· Security
✓Audit log· Security
User reviews
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