Heap
Retroactive product analytics with automatic data capture
What is Heap?
Heap is a product analytics tool that automatically captures all user interactions in web and mobile apps, removing the need to define events in advance. It offers retroactive analysis, funnel and path analysis, and session replay. It was acquired by Contentsquare in 2023. There is a free plan and quote-based paid plans.
Key facts
- Starting price
- Free plan available
- Pricing model
- Freemium
- Active users
- —
- Customers
- —
- Vendor employees
- 1,700
- Launched
- 2013
- Deployment
- Cloud (SaaS)
- Platforms
- Web
Strengths & considerations
Strengths
- Autocapture records interactions without manual tagging
- Retroactive analysis on historical data
- Lowers dependence on engineering for tracking
- Free plan available
Considerations
- Autocaptured data can get noisy without governance
- Pricing only clear after contacting sales
- Advanced analysis has a learning curve
Editorial summary based on public information; not a user review.
Features
✓AI features· Automation
✓GDPR compliance· Compliance
✓SOC 2· Compliance
✓HIPAA· Compliance
✓API access· Integrations
✓Segmentation· Marketing
✓Custom reports· Reporting
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Two-factor authentication· Security
✓Role-based access· Security
User reviews
No reviews yetNo reviews yet. Be the first to write one!