What is Rocket.Chat?
Rocket.Chat is an open-source chat solution that provides internal team messaging, communication with external stakeholders and omnichannel customer communication on a single platform. It can be installed on your own servers and includes features such as end-to-end encryption and Matrix federation. It is an alternative for government agencies and regulated industries that require data sovereignty. The community edition is free; advanced features are available in paid plans.
Key facts
- Starting price
- Free
- Pricing model
- Open source
- Active users
- —
- Customers
- —
- Vendor employees
- 150
- Launched
- 2015
- Deployment
- Cloud (SaaS), On-premise
- Platforms
- Web, Windows, macOS, Linux, iOS, Android
Strengths & considerations
Strengths
- Open source and self-hostable
- Highly customizable and white-label options
- Omnichannel features for customer messaging
- Free plan available
- Open source
- Can run on-premise
- Turkish interface
Considerations
- Self-hosted setup and upgrades take effort
- User experience less polished than leading SaaS tools
- Advanced features require paid editions
Editorial summary based on public information; not a user review.
Features
✓Omnichannel· Communication
✓Video calls· Communication
✓GDPR compliance· Compliance
✓Self-hosted· Deployment
✓Open source· Deployment
✓API access· Integrations
✓Webhooks· Integrations
✓Integrations marketplace· Integrations
✓Mobile app· Platform
✓Multi-language· Platform
✓Turkish interface· Platform
✓Single sign-on (SSO)· Security
✓Two-factor authentication· Security
✓Role-based access· Security
✓Audit log· Security
User reviews
No reviews yetNo reviews yet. Be the first to write one!