What is Bloomreach Engagement?
Bloomreach Engagement (formerly Exponea) is a solution that combines a real-time customer data platform with email, SMS, web personalization and ad audience management. It includes AI-powered recommendations and predictive models. It can be used together with Bloomreach's product search and discovery solutions. It is aimed at mid-sized and large e-commerce and retail companies.
Key facts
- Starting price
- Contact for quote
- Pricing model
- Quote-based
- Active users
- —
- Customers
- —
- Vendor employees
- 800
- Launched
- —
- Deployment
- Cloud (SaaS)
- Platforms
- Web
Strengths & considerations
Strengths
- CDP and automation combined for e-commerce
- Real-time segmentation and analytics
- Strong personalization capabilities
Considerations
- Complex to master
- Geared toward mid-market and enterprise retailers
- Pricing only on request
- No free plan or free trial
Editorial summary based on public information; not a user review.
Features
✓Workflow automation· Automation
✓AI features· Automation
✓Omnichannel· Communication
✓GDPR compliance· Compliance
✓SOC 2· Compliance
✓ISO 27001· Compliance
✓API access· Integrations
✓Webhooks· Integrations
✓A/B testing· Marketing
✓Segmentation· Marketing
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Role-based access· Security
User reviews
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