What is Pendo?
Pendo combines usage analytics in software products with in-app guides, tooltips, NPS surveys and roadmap management. It lets you build user onboarding flows and measure feature adoption without code changes. It serves B2B SaaS companies and large companies that want to increase internal software adoption. A free plan and quote-based paid plans are available.
Key facts
- Starting price
- Free plan available
- Pricing model
- Freemium
- Active users
- —
- Customers
- —
- Vendor employees
- 900
- Launched
- 2013
- Deployment
- Cloud (SaaS)
- Platforms
- Web, iOS, Android
Strengths & considerations
Strengths
- Combines product analytics with in-app guides
- No-code tagging for features and pages
- Built-in feedback and roadmap tools
- Free plan available
Considerations
- Pricing can be high for growing teams
- Analytics depth lags dedicated analytics tools
- Setup of guides takes time to master
Editorial summary based on public information; not a user review.
Features
✓AI features· Automation
✓GDPR compliance· Compliance
✓SOC 2· Compliance
✓ISO 27001· Compliance
✓HIPAA· Compliance
✓API access· Integrations
✓Webhooks· Integrations
✓Segmentation· Marketing
✓Mobile app· Platform
✓Multi-language· Platform
✓Custom reports· Reporting
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Two-factor authentication· Security
✓Role-based access· Security
✓Audit log· Security
User reviews
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