Compare
Review up to 6 products side by side.
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Aircall
Aircall
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RingCentral RingEX
RingCentral
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Dialpad
Dialpad
|
CloudTalk
CloudTalk
|
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|---|---|---|---|---|
| Head-to-head in this comparison | ||||
| Advantages |
Public pricing
|
Only one here with Audit log, Omnichannel, Screen sharing
Public pricing
Vendor is publicly listed — audited financial disclosure
Broadest feature coverage (17)
Largest vendor (4,000 employees)
|
Public pricing
Lowest starting price here ($15 / user/month)
|
No relative advantage on tracked data |
| Drawbacks |
Lacks ISO 27001, HIPAA, Video calls — offered by others here
Highest starting price here ($30 / user/month)
|
No relative drawback on tracked data | No relative drawback on tracked data |
Lacks Single sign-on (SSO), Role-based access, SOC 2 +3 more — offered by others here
Pricing only on request
Narrowest feature scope (8)
Smallest vendor (200 employees) — check support capacity
Least established — vendor founded 2016
|
| Editorial assessment | ||||
| Strengths |
Quick setup of cloud phone numbers
Integrates with popular CRMs and help desks
Simple, user-friendly apps
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Phone, messaging and video in one platform
Broad integrations with business apps
Scales across multiple locations
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Built-in AI transcription and call summaries
Unified calling, messaging and meetings in one app
Clean, modern interface that is easy to adopt
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Quick setup with numbers in many countries
Integrates with popular CRM and helpdesk tools
Power dialer and call routing suited to sales teams
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| Considerations |
Per-seat pricing with minimums
Advanced analytics on higher plans
Call quality depends on internet connection
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Admin portal can be complex
Key features tied to higher tiers
Contract terms can be inflexible
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Advanced contact center features require higher tiers
Call quality can vary with network conditions
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Key features are reserved for higher tiers
Reporting depth is limited compared to enterprise suites
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| Product & company facts | ||||
| Deloitte alliance | ✕ | ✕ | ✕ | ✕ |
| Rating | — | — | — | — |
| Starting price | $30 / user/month | $20 / user/month | $15 / user/month | Price not listed |
| Pricing model | Subscription | Subscription | Subscription | Subscription |
| Free plan | ✕ | ✕ | ✕ | ✕ |
| Free trial | ✓ | ✓ | ✓ | ✓ |
| Open source | ✕ | ✕ | ✕ | ✕ |
| Deployment | Cloud (SaaS) | Cloud (SaaS) | Cloud (SaaS) | Cloud (SaaS) |
| Platforms | Web, Windows, macOS, iOS, Android | Web, Windows, macOS, iOS, Android | Web, Windows, macOS, iOS, Android | Web, Windows, macOS, iOS, Android |
| Turkish interface | ✕ | ✕ | ✕ | ✕ |
| Target size | Small business, Mid-market | Small business, Mid-market, Enterprise | Small business, Mid-market, Enterprise | Small business, Mid-market |
| Industries served | — | — | — | — |
| Active users | — | — | — | — |
| Customers | — | — | — | — |
| Vendor employees | 700 | 4,000 | 1,200 | 200 |
| Headquarters | Paris, FR | Belmont, CA, US | San Francisco, CA, US | Bratislava, SK |
| Founded | 2014 | 2003 | 2014 | 2016 |
| Categories | Contact Center & VoIP | Contact Center & VoIP, Video Conferencing | Contact Center & VoIP | Contact Center & VoIP |
| Features | ||||
| AI features | ✓ | ✓ | ✓ | ✓ |
| Omnichannel | — | ✓ | — | — |
| Screen sharing | — | ✓ | — | — |
| Video calls | — | ✓ | ✓ | — |
| GDPR compliance | ✓ | ✓ | ✓ | ✓ |
| HIPAA | — | ✓ | ✓ | — |
| ISO 27001 | — | ✓ | ✓ | — |
| SOC 2 | ✓ | ✓ | ✓ | — |
| API access | ✓ | ✓ | ✓ | ✓ |
| Integrations marketplace | ✓ | ✓ | ✓ | ✓ |
| Webhooks | ✓ | ✓ | ✓ | ✓ |
| Mobile app | ✓ | ✓ | ✓ | ✓ |
| Dashboards | ✓ | ✓ | ✓ | ✓ |
| Audit log | — | ✓ | — | — |
| Role-based access | ✓ | ✓ | ✓ | — |
| Single sign-on (SSO) | ✓ | ✓ | ✓ | — |
| Two-factor authentication | ✓ | ✓ | ✓ | ✓ |
Feature marks are based on our curated data; “—” means not verified, not necessarily missing. Head-to-head points are derived from this data relative to the selected products; editorial points are curated summaries.