What is Aircall?
Aircall is a cloud-based business phone system for sales and support teams. It offers number provisioning, call routing (IVR), call recording, shared lines and live monitoring. Its most notable advantage is ready-made integration with more than 100 tools, including HubSpot, Salesforce and Zendesk. It uses AI for call summaries and sentiment analysis, and is aimed at small and mid-sized businesses.
Key facts
- Starting price
- $30 / user/month
- Pricing model
- Subscription
- Active users
- —
- Customers
- —
- Vendor employees
- 700
- Launched
- —
- Deployment
- Cloud (SaaS)
- Platforms
- Web, Windows, macOS, iOS, Android
Strengths & considerations
Strengths
- Quick setup of cloud phone numbers
- Integrates with popular CRMs and help desks
- Simple, user-friendly apps
- Free trial available
Considerations
- Per-seat pricing with minimums
- Advanced analytics on higher plans
- Call quality depends on internet connection
Editorial summary based on public information; not a user review.
Features
✓AI features· Automation
✓GDPR compliance· Compliance
✓SOC 2· Compliance
✓API access· Integrations
✓Webhooks· Integrations
✓Integrations marketplace· Integrations
✓Mobile app· Platform
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Two-factor authentication· Security
✓Role-based access· Security
User reviews
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