What is RingCentral RingEX?
RingEX (formerly RingCentral MVP) is a unified communications solution that combines a cloud PBX, team messaging and video meetings in a single app. Call center needs are covered by the RingCentral Contact Center and RingCX products. It offers phone numbers in many countries and extensive integration options. Its user base ranges from small businesses to large enterprises.
Key facts
- Starting price
- $20 / user/month
- Pricing model
- Subscription
- Active users
- —
- Customers
- —
- Vendor employees
- 4,000
- Launched
- —
- Deployment
- Cloud (SaaS)
- Platforms
- Web, Windows, macOS, iOS, Android
Strengths & considerations
Strengths
- Phone, messaging and video in one platform
- Broad integrations with business apps
- Scales across multiple locations
- Free trial available
Considerations
- Admin portal can be complex
- Key features tied to higher tiers
- Contract terms can be inflexible
Editorial summary based on public information; not a user review.
Features
✓AI features· Automation
✓Omnichannel· Communication
✓Video calls· Communication
✓Screen sharing· Communication
✓GDPR compliance· Compliance
✓SOC 2· Compliance
✓ISO 27001· Compliance
✓HIPAA· Compliance
✓API access· Integrations
✓Webhooks· Integrations
✓Integrations marketplace· Integrations
✓Mobile app· Platform
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Two-factor authentication· Security
✓Role-based access· Security
✓Audit log· Security
User reviews
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