What is Fullstory?
Fullstory is a digital experience platform that replays user sessions in web and mobile apps at the pixel level and analyzes behavioral data. It automatically detects signals such as rage clicks and error clicks and provides AI-powered summaries. It is used by UX and support teams at e-commerce and SaaS companies. Pricing is quote-based.
Key facts
- Starting price
- Contact for quote
- Pricing model
- Quote-based
- Active users
- —
- Customers
- —
- Vendor employees
- 500
- Launched
- 2014
- Deployment
- Cloud (SaaS)
- Platforms
- Web
Strengths & considerations
Strengths
- High-fidelity session replay
- Automatic capture of user interactions
- Frustration signals highlight UX problems
- Free trial available
Considerations
- Can be costly at high traffic volumes
- Advanced search and segments take time to learn
- Pricing only on request
Editorial summary based on public information; not a user review.
Features
✓AI features· Automation
✓GDPR compliance· Compliance
✓SOC 2· Compliance
✓HIPAA· Compliance
✓API access· Integrations
✓Webhooks· Integrations
✓Segmentation· Marketing
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Role-based access· Security
✓Audit log· Security
User reviews
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