Veeva Vault CRM
Life sciences CRM for field sales, medical and key account teams
What is Veeva Vault CRM?
Veeva Vault CRM is a customer relationship management application built for pharmaceutical and biotech companies on the Veeva Vault platform. It supports field sales and medical science liaison engagement with healthcare professionals, compliant sampling and approved content delivery, multichannel campaigns and key account management. Built-in AI (CRM Bot) and integration with Veeva data products support targeting and call planning. It is used by life sciences companies of all sizes, from emerging biotechs to global pharma.
Key facts
- Starting price
- Contact for quote
- Pricing model
- Quote-based
- Active users
- —
- Customers
- —
- Vendor employees
- —
- Launched
- 2024
- Deployment
- Cloud (SaaS)
- Platforms
- Web, iOS, Windows, macOS
Strengths & considerations
Strengths
- Purpose-built for life sciences commercial teams
- Supports compliant field and medical engagement
- Integrates with Veeva data and content applications
Considerations
- Narrow focus on life sciences
- Best value within the Veeva ecosystem
- Pricing only on request
- No free plan or free trial
Editorial summary based on public information; not a user review.
Industries & use cases
Industries served
Typical use cases
- Clinical trial management and electronic trial master file
- Regulatory submissions and registration tracking
- Field rep engagement with healthcare professionals
Typical Deloitte services
- Vault implementation and data migration
- Clinical and regulatory operations redesign
- Commercial CRM transition and omnichannel engagement
Editorial profile based on public information.
Features
✓AI features· Automation
✓Omnichannel· Communication
✓API access· Integrations
✓Calendar integration· Integrations
✓Mobile app· Platform
✓Offline mode· Platform
✓Custom reports· Reporting
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Role-based access· Security
✓Audit log· Security
User reviews
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