comparare
English Türkçe
Sprinklr logo

Sprinklr

Deloitte alliance

A publicly listed US company that develops a unified customer experience management (Unified-CXM) platform for large enterprises.

Website ↗
Headquarters
New York, NY, US
Founded
2009
Employees
3,600 (2025)
Size
1,001-5,000
Stock exchange
NYSE:CXM
Revenue (USD)
—
Deloitte alliance listings: Sprinklr ↗
Wikidata: Q18636409 /api/v1/vendors/sprinklr

Company profile

Sprinklr offers a single AI-enabled platform for social media management, social listening, marketing, and omnichannel contact center customer service across 30+ digital and voice channels. It is bought by large enterprise marketing, insights and customer service organizations. It is notable for unifying front-office channels on one data and AI layer rather than separate point tools.

Ownership
Publicly listed · NYSE: CXM
Employees
1,001–5,000

Industries served

Retail & consumer Technology, media & telecom Banking & capital markets Transportation & logistics Cross-industry

Key offerings

Sprinklr ServiceSprinklr SocialSprinklr InsightsSprinklr MarketingSprinklr AI+

Typical use cases

  • Social listening for brand and competitive insights
  • Omnichannel AI-assisted contact center service
  • Governed social publishing across global brand accounts

Strengths

  • Broad channel coverage across social, messaging and voice
  • Strong social listening and enterprise governance features
  • Single platform reduces point-tool sprawl

Considerations

  • Complex platform with a steep configuration and learning curve
  • Premium pricing aimed at large enterprises
  • Contact center offering is newer than established CCaaS rivals

Typical Deloitte services

  • Customer service and contact center transformation
  • Social and marketing operations redesign
  • CX platform implementation and integration

Editorial profile based on public information.

Sprinklr products

Compare
Compare →