IT Service Management (ITSM) software

ServiceNow ITSM

ServiceNow

Comprehensive IT service management platform for large enterprises

Starting at

Contact for quote

Vendor size

26,000

Customers

8,100

ManageEngine ServiceDesk Plus

Zoho Corporation

ITIL-compliant service desk on-premises or in the cloud

Starting at

Free plan available

Vendor size

18,000

Customers

—

Jira Service Management

Atlassian

Service desk that brings development and IT operations together

Starting at

Free plan available

Vendor size

12,000

Customers

—

Freshservice

Freshworks

Easy-to-deploy, AI-powered IT service management

Starting at

$19 / agent/month

Vendor size

4,900

Customers

—

Ivanti Neurons for ITSM

Ivanti

Enterprise ITSM and ESM integrated with endpoint management

Starting at

Contact for quote

Vendor size

3,000

Customers

—

TOPdesk

TOPdesk

User-friendly service management for IT, facilities and HR teams

Starting at

Contact for quote

Vendor size

900

Customers

—

SysAid

SysAid

AI-powered IT service desk and asset management

Starting at

Contact for quote

Vendor size

300

Customers

—