Ivanti Neurons for ITSM alternatives

#1 ServiceNow ITSM

ServiceNow

Comprehensive IT service management platform for large enterprises

Starting at

Contact for quote

Vendor size

26,000

Customers

8,100

#2 Freshservice

Freshworks

Easy-to-deploy, AI-powered IT service management

Starting at

$19 / agent/month

Vendor size

4,900

Customers

—

#3 TOPdesk

TOPdesk

User-friendly service management for IT, facilities and HR teams

Starting at

Contact for quote

Vendor size

900

Customers

—

#4 ManageEngine ServiceDesk Plus

Zoho Corporation

ITIL-compliant service desk on-premises or in the cloud

Starting at

Free plan available

Vendor size

18,000

Customers

—

#5 Jira Service Management

Atlassian

Service desk that brings development and IT operations together

Starting at

Free plan available

Vendor size

12,000

Customers

—

#6 SysAid

SysAid

AI-powered IT service desk and asset management

Starting at

Contact for quote

Vendor size

300

Customers

—