Sprout Social
Comprehensive social media management, listening and reporting
What is Sprout Social?
Sprout Social is a social media platform offering post scheduling, a unified social inbox, social listening, influencer marketing and advanced reporting. For social customer care, it provides task assignment and CRM-like contact history. It is known for its user-friendly interface and detailed analytics. It is preferred by mid-sized and large marketing teams and agencies.
Key facts
- Starting price
- $199 / user/month
- Pricing model
- Subscription
- Active users
- —
- Customers
- 30K
- Vendor employees
- 1,300
- Launched
- —
- Deployment
- Cloud (SaaS)
- Platforms
- Web, iOS, Android
Source note: Approximate customer count from 2024 investor reports
Strengths & considerations
Strengths
- Polished, intuitive interface
- Strong reporting and social listening
- Unified smart inbox for engagement
- Free trial available
Considerations
- Per-seat pricing is expensive
- Listening and advanced features cost extra
- Overkill for very small teams
Editorial summary based on public information; not a user review.
Features
✓AI features· Automation
✓Omnichannel· Communication
✓GDPR compliance· Compliance
✓API access· Integrations
✓Integrations marketplace· Integrations
✓Mobile app· Platform
✓Custom reports· Reporting
✓Dashboards· Reporting
✓Single sign-on (SSO)· Security
✓Two-factor authentication· Security
✓Role-based access· Security
User reviews
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