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OnBase

Enterprise content management and process automation platform

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What is OnBase?

OnBase is Hyland's enterprise content management platform for capturing, storing, managing and retrieving documents and records alongside workflow automation. It includes document imaging, case management, records management and integrations with ERP, EHR and line-of-business systems. It is widely used in healthcare, government, financial services and higher education, on-premise or in the Hyland Cloud.

Key facts

Starting price
Contact for quote
Pricing model
Quote-based
Active users
—
Customers
—
Vendor employees
—
Launched
—
Deployment
Cloud (SaaS), On-premise
Platforms
Web, Windows, iOS, Android

Strengths & considerations

Strengths

  • Single platform for content and process automation
  • Low-code configuration of workflows
  • Strong presence in healthcare and government
  • Can run on-premise

Considerations

  • Interface can feel dated to users
  • Configuration requires trained administrators
  • Licensing can be complex
  • Pricing only on request
  • No free plan or free trial

Editorial summary based on public information; not a user review.

Industries & use cases

Industries served

Typical use cases

  • Digitize and route paper-heavy business documents
  • Manage medical images alongside the EHR
  • Retain records to meet regulatory requirements

Typical Deloitte services

  • Content platform modernization and cloud migration
  • Intelligent document processing implementation
  • Records management and compliance programs

Editorial profile based on public information.

Features

✓Workflow automation· Automation
✓HIPAA· Compliance
✓File versioning· Documents
✓API access· Integrations
✓Mobile app· Platform
✓Single sign-on (SSO)· Security
✓Role-based access· Security
✓Audit log· Security

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