What is CloudTalk?
CloudTalk is cloud-based call center software that provides phone numbers in more than 160 countries. It offers a power dialer, IVR, call queues, recording and analytics. CRM and e-commerce integrations push call data into customer records. It is aimed at small and mid-sized sales and support teams.
Key facts
- Starting price
- Price not listed
- Pricing model
- Subscription
- Active users
- —
- Customers
- —
- Vendor employees
- 200
- Launched
- —
- Deployment
- Cloud (SaaS)
- Platforms
- Web, Windows, macOS, iOS, Android
Strengths & considerations
Strengths
- Quick setup with numbers in many countries
- Integrates with popular CRM and helpdesk tools
- Power dialer and call routing suited to sales teams
- Free trial available
Considerations
- Key features are reserved for higher tiers
- Reporting depth is limited compared to enterprise suites
Editorial summary based on public information; not a user review.
Features
✓AI features· Automation
✓GDPR compliance· Compliance
✓API access· Integrations
✓Webhooks· Integrations
✓Integrations marketplace· Integrations
✓Mobile app· Platform
✓Dashboards· Reporting
✓Two-factor authentication· Security
User reviews
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