What is Alotech?
Alotech is cloud-based contact center software that unifies voice, email, live chat and social media channels on a single platform. It offers automatic dialing, IVR, quality management, reporting and AI-powered conversation analytics. Being based in Turkey, it provides compliance with local regulations and Turkish-language support. It is aimed at mid-sized and large call centers.
Key facts
- Starting price
- Contact for quote
- Pricing model
- Quote-based
- Active users
- —
- Customers
- —
- Vendor employees
- 85
- Launched
- —
- Deployment
- Cloud (SaaS)
- Platforms
- Web
Strengths & considerations
Strengths
- Omnichannel contact center in a single platform
- Suited to high-volume mid-size and enterprise teams
- Local support and Turkish compliance knowledge
- Free trial available
- Turkish interface
Considerations
- Setup and configuration can take time
- Pricing only on request
Editorial summary based on public information; not a user review.
Features
✓AI features· Automation
✓Omnichannel· Communication
✓Chatbot· Communication
✓KVKK compliance (Turkey)· Compliance
✓API access· Integrations
✓Turkish interface· Platform
✓Custom reports· Reporting
✓Dashboards· Reporting
User reviews
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