RingCentral RingEX alternatives

#1 Dialpad

Dialpad

Cloud communications platform with AI transcription

Starting at

$15 / user/month

Vendor size

1,200

Customers

—

#2 Aircall

Aircall

Cloud business phone integrated with CRM and help desk tools

Starting at

$30 / user/month

Vendor size

700

Customers

—

#3 Zendesk

Zendesk

Multichannel ticketing and customer service platform

Starting at

$19 / agent/month

Vendor size

3,830

Customers

100K

#4 Twilio Flex

Twilio

Programmable cloud contact center built on Twilio's communications APIs

Starting at

$150 / user/month

Vendor size

5,500

Customers

—

#5 Sprinklr Service

Sprinklr

AI-powered omnichannel contact center and customer service platform

Starting at

Contact for quote

Vendor size

3,600

Customers

—

#6 Genesys Cloud CX

Genesys

Enterprise omnichannel contact center platform

Starting at

$75 / user/month

Vendor size

3,218

Customers

—

#7 Five9

Five9

Enterprise cloud contact center software

Starting at

$119 / user/month

Vendor size

2,700

Customers

—

#8 Talkdesk

Talkdesk

AI-powered cloud contact center

Starting at

$85 / user/month

Vendor size

2,000

Customers

—

#9 CloudTalk

CloudTalk

Cloud call center for sales and support teams

Starting at

Price not listed

Vendor size

200

Customers

—

#10 Alotech

Alotech

Cloud-based omnichannel call center software

Starting at

Contact for quote

Vendor size

85

Customers

—

#11 Netgsm Bulut Santral

Netgsm

Landline numbers and cloud PBX service in Turkey

Starting at

Price not listed

Vendor size

—

Customers

—

#12 Verimor Bulut Santral

Verimor

Cloud PBX and call center solution in Turkey

Starting at

Price not listed

Vendor size

—

Customers

—

#13 NICE CXone Mpower

NICE

AI-powered cloud contact-center platform

Starting at

Contact for quote

Vendor size

—

Customers

—

#14 Microsoft Teams

Microsoft

Platform combining chat, meetings and file collaboration with Microsoft 365

Starting at

$4 / user/month

Vendor size

228,000

Active users

320M

#15 Zoom Workplace

Zoom Communications

Communication platform combining video meetings, webinars and team chat

Starting at

$13.33 / user/month

Vendor size

7,400

Customers

192K

#16 Google Workspace

Google

Cloud office and collaboration suite including Gmail, Drive, Meet and Docs

Starting at

$7 / user/month

Vendor size

183,000

Customers

—

#17 Google Meet

Google

Browser-based video calling integrated with Google Workspace

Starting at

$7 / user/month

Vendor size

183,000

Customers

—

#18 Webex

Cisco

Video meeting and collaboration solution focused on enterprise security

Starting at

$14.50 / user/month

Vendor size

86,200

Customers

—

#19 GoTo Meeting

GoTo

Reliable video conferencing tool for business meetings

Starting at

$12 / user/month

Vendor size

3,000

Customers

—

#20 Jitsi Meet

8x8

Fully open-source video conferencing you can run on your own server

Starting at

Free

Vendor size

1,900

Customers

—

#21 Whereby

Whereby

Browser-based video calls with no download, plus a video API

Starting at

$8.99 / month

Vendor size

—

Customers

—