Twilio Flex alternatives

#1 Genesys Cloud CX

Genesys

Enterprise omnichannel contact center platform

Starting at

$75 / user/month

Vendor size

3,218

Customers

—

#2 Five9

Five9

Enterprise cloud contact center software

Starting at

$119 / user/month

Vendor size

2,700

Customers

—

#3 Talkdesk

Talkdesk

AI-powered cloud contact center

Starting at

$85 / user/month

Vendor size

2,000

Customers

—

#4 Zendesk

Zendesk

Multichannel ticketing and customer service platform

Starting at

$19 / agent/month

Vendor size

3,830

Customers

100K

#5 RingCentral RingEX

RingCentral

Cloud phone, messaging and video in one

Starting at

$20 / user/month

Vendor size

4,000

Customers

—

#6 Sprinklr Service

Sprinklr

AI-powered omnichannel contact center and customer service platform

Starting at

Contact for quote

Vendor size

3,600

Customers

—

#7 Dialpad

Dialpad

Cloud communications platform with AI transcription

Starting at

$15 / user/month

Vendor size

1,200

Customers

—

#8 Aircall

Aircall

Cloud business phone integrated with CRM and help desk tools

Starting at

$30 / user/month

Vendor size

700

Customers

—

#9 CloudTalk

CloudTalk

Cloud call center for sales and support teams

Starting at

Price not listed

Vendor size

200

Customers

—

#10 Alotech

Alotech

Cloud-based omnichannel call center software

Starting at

Contact for quote

Vendor size

85

Customers

—

#11 Netgsm Bulut Santral

Netgsm

Landline numbers and cloud PBX service in Turkey

Starting at

Price not listed

Vendor size

—

Customers

—

#12 Verimor Bulut Santral

Verimor

Cloud PBX and call center solution in Turkey

Starting at

Price not listed

Vendor size

—

Customers

—

#13 NICE CXone Mpower

NICE

AI-powered cloud contact-center platform

Starting at

Contact for quote

Vendor size

—

Customers

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